Meet UnderstandingE at eCommerce Expo 2013 @ Olympia 2nd October

By now you’ll have heard quite a lot of buzz about UnderstandingE, we believe it’s going to put you back in control and change the world of eCommerce forever and we bet you’d like to know more and here’s your only chance before January.

This is something never done before, we have a clear vision and a single goal of what we are going to achieve and using the passion we have for eCommerce we truly believe that what we launch in January will be of benefit to soooo many online sellers like you.

Find Out What UnderstandingE is

Myself and Matt Ogborne will be making our first appearance as UnderstandingE at the eCommerce Expo next week.  We will only be there for a few hours on Weds 2nd October because of the epic challenge we have set ourselves between now and January 1st and need to get back the grindstones.

We are arranging a special meetup at one of the stands at 2:00pm.  This way we can get to share with you, the cool people, the business owners what exactly it is we are up to and how with your help, together we’re going to create something amazing.

So Which Stand?

To find out which stand we’ll loitering on at 2pm, pop your name & email on the UnderstandingE site here and we’ll let you know on Wednesday morning.

Looking forward to seeing you there!

Dave & Matt

The Reason for the Silence – Changing eCommerce

It’s been a while since I last wrote a blog post.  In the time since the last post I managed to sneak off to the USA and Canada for nearly 3 weeks and also took part in the Color Run in Manchester and managed to raise £260 for Cancer Research UK.  I know this is of little interest to most of you, but it does account for me being a little quieter on here than normal.

The second part of the reason is much more interesting, and will be of  interest to most of you.  Most of my time since coming back from Canada has been spent on building something that has never been done before.  What we have been working on is something that should be of interest to anyone who currently sells on eBay, Amazon their own website or multi channel in general, or those who don’t currently but are thinking about selling online.  You may have noticed that I used the term ‘WE’ which means that I am not working on this alone.  Myself and one of the top UK eCommerce Experts have been working together on this project and it’s a big one.

As it stands right now I cannot give away any more details, but I am 100% confident you will hear about it within the next month.

So apologies for the radio silence, but please bear with me, if you sell online then trust me it will be worth it.



eBay Listings – The Fun Way!

Last week we all had a laugh at the funny eBay feedback replies that one seller had left for all of the negative feedbacks left on their account.  If you missed it you can see it here.  This week I’m sharing with you some funny eBay listings.

ebay logo

To carry on this trend on the run up to Christmas and the end of 2012, to avoid any hard reading or over serious topics I am going to keep this post lighthearted too.  As the title suggests I am going to share with you some fantastic eBay listings Read more

Replying to eBay Feedback – The Fun Way!

I know that for you online sellers chances are this is the busiest time for you, stress levels may be running high as you strive to keep everything ticking over to the high demand.  Which is why I thought I would share with you something to hopefully make you smile.  We all know what a pain eBay feedback can be sometimes.  Unfortunately eBay feedback is a necessary evil to keep sellers in line with desired service levels.

Selling on eBay comes with its challenges which I and many others have well documented over the years.  Unfortunately there are some “crazies/serial neggers” about which no matter how good your listing is, your item won’t meet their high expectations and as such you will get a neg left.  Now there have been a lot of different things said about whether you should or shouldn’t bother replying to negative feedback.  If you can’t get it revised then I personally think you should reply and be humble and apologise and give a reason as long as it is valid and not just a poor excuse.

Now what I am going to show you is hilarious. Read more

Top Five E-commerce Trends Prediction for 2013

You can’t deny that 2012 is quickly coming to an end and it has been another record-breaking year for e-commerce.  More businesses than ever before are now Online in one way or another and more and more retail businesses are making the connection to the e-tail arena as a way of further offering their products to a wider more tech savvy audience.  As customer trends have changed, over the last few years, businesses have had to change too.

top 5 e-commerce trends

Which brings me on to my predictions for the E-commerce trends of 2013. Read more