Why do you get better customer services on eBay?

This is something that has been obvious to me for quite a while now, especially through dealing with the main online sales channels on a daily basis.

But last week I bought something on the same day from Amazon and eBay, both small items that would both fit in a small package (Unfortunately I didn’t think to do a direct comparison and see if I could find the same seller on both channels. This is however on my to do list in the future)

I ordered and paid for both items before 10:30 in the morning.

So I had received both of my order confirmation emails that same day. Now here comes the difference Read more